Should we capitalize “Firm”?

seawise giantSomeone smart once said you have to pick your battles. That’s particularly true at Baker & McKenzie, where trying to effect change can feel like attempting to shift the direction of the Seawise Giant – the largest oil tanker ever built.  Twice as long as the Titanic, she had a rudder that alone weighed 230 tons.

Yet I can’t help but try. As part of our rebranding efforts, I’ve been asked to update our Firm’s Stylebook (yes, we have one). That means revisiting weighty issues such as whether to use courtesy titles like “Mr.” and “Ms.” in lawyer bios and whether to spell out “percent” for percentages or use the symbol instead.

It also means evaluating whether we should continue to capitalize “Firm” when referring to Baker & McKenzie. When I joined the Firm seven years ago, I thought this was one of the oddest style rules I had ever heard. “Firm” is not a proper noun. Why would you capitalize it?

The answer I got was that it refers to a proper noun. So if you say, “I joined the Firm seven years ago,” you should capitalize “firm” because it’s standing in for Baker & McKenzie, which is a proper noun.

Say what?

As a general rule, words that are part of a company name are capitalized but not when used by themselves, even when you’re referring to a particular company.

For example, you would capitalize “bank” when talking about Standard Chartered Bank but not when writing, “The bank has been very profitable in recent years.”

Along the same lines, you would capitalize McDonald’s in a sentence because it’s the name of a restaurant, which makes it a proper noun. But you would not capitalize “restaurant” in a sentence like, “The restaurant is the largest fast-food chain in the world,” even though you’re referring to McDonald’s.

Pronouns follow the same logic. As a general rule, we do not capitalize pronouns even though they stand in for people’s names.  For example, it’s correct to  write, “Are you going to the conference with Maria?” But it’s incorrect to write, “Are you going to the conference with Her?”

The quirky thing about the English language is that we do capitalize the pronoun “I,” which deviates from the rule. When I noticed this exception, I did some research to find out why. The answer? No one really knows.

The best guess of linguists is that “i” looked sad and lonely all by itself because it’s one of the only words in the English language besides “a” that is just one letter. So writers started to capitalize it to make it stand out. As far as historians can tell, “I” has been capitalized in the English language since Chaucer wrote The Canterbury Tales in the late 1300s.

So there you go. Your history lesson for the day.

Aside from the exception of capitalizing the almighty “I,” however, the English language is pretty consistent about when to capitalize (proper nouns, yes) and when not to capitalize (common nouns and pronouns, no). Which is why I was confused the first time I saw “Firm” capitalized throughout our internal communications and client materials.

The other rationale I got for why we do this is to distinguish our firm from other firms and make it clear we are referring to Baker & McKenzie.

Say what?

That’s just silly. If you’re worried about clarity, all you have to do is write, “our firm” instead of “the firm.” For example, you would say, “Our firm was founded in 1949” instead of “The Firm was founded in 1949.”

I think the real reason we capitalize “Firm” is because it’s a common practice in legal documents such as contracts and engagement letters. We are, after all, a law firm. In her blog post, “Please Stop Capitalizing ‘Firm,’” business strategist Michelle Golden explains:

I think the reason accountants and lawyers excessively capitalize has to do with legal documents. You know, “This contract is between Smith, Evans and Jones (hereafter referred to as “the Firm”) and ABC Company, Inc. (hereafter known as “Company”).

So firms got used to capitalizing both words, “Firm” and “Company” throughout documents and started applying that to every type of document including brochures, websites and proposals.

Golden goes on to plead with accountants and lawyers to stop this practice because it’s grammatically incorrect. But that’s not the only reason we should stop.

How you treat language sends a message to your reader. When you capitalize something, you are saying, “This is important.” You are saying, “This isn’t just any mountain, this is Mount Kilimanjaro.” You are saying, “This isn’t just any hotel. This is the Plaza Hotel.”

So by capitalizing “Firm” we are not just deviating from the grammar rule, we are saying, “We’re not just any firm, we’re the Firm.” That conveys a message of self-importance, which can be off-putting to our readers.

And maybe we’re fine with that. Maybe we feel it’s important to talk about ourselves with some additional pride. It’s not my preference. But then, I’m only one passenger among many on this oil tanker.

I raised the Firm capitalization issue with the committee I put together to review our stylebook, which I named the Supercool Stylebook Committee, otherwise known as SSC (every committee needs an acronym, right?)

One of the SSC members warned me not to go there because we’d never get everyone in the Firm to agree to stop capitalizing “Firm.” He’s probably right. I don’t want to die on that hill either (as we Americans say about battles not worth fighting). There are larger issues to expend my energy on, better reasons for trying to shift the direction of the Seaside Giant.

Nevertheless, in the name of democracy, I put the question to you, my dear readers. As a member of the Firm, do you think we should we keep capitalizing “Firm”? And if so, why?

4 thoughts on “Should we capitalize “Firm”?

  1. Nicole Benedicto November 8, 2016 / 10:47 pm

    Dear Laurie,

    thanks very much for your refreshing and thoughtful blogs.

    I fully agree with you regarding the topic discussed in your latest blog.

    Wish you and the SSC team the best in reviewing our firm’s stylebook.

    Kind regards


  2. Leslie November 10, 2016 / 1:36 pm

    Laurie, Keep on being the beacon of proper grammar usage! Firm should not be capitalized! Organizations can’t rewrite standard grammar rules to suit their needs. (Besides which John Grisham might catch wind of this internal usage and not be pleased.) Could you steer the massive tanker to think about a creative acronym for Baker McKenzie that might subtly remind people to be brand ambassadors? BMc? (as in Be Mckenzie?) A little humour could give culture a boost. Thanks for another great post!

  3. Anu Singh November 10, 2016 / 10:04 pm

    Yes we absolutely should keep “Firm”. You’re right in that in probably stems from legal usage where we capitalize defined terms. We lawyers like capital letters and defined terms. And I think it makes perfect sense to use “Firm” just as we would say “Court” to refer to a specific court of justice or “Client” to refer to our client, as opposed to someone else’s. I also don’t agree that our reasonable pride in our Firm would be off-putting to readers. What’s wrong with a smidgen of pride in the place you spend most of your day and week and month and year? If it is off-putting, so be it, I say. I agree that this is one hill you should leave alone.

    If you can get people to stop hitting “Reply All” to group emails, well, that would be an excellent hill to climb.

  4. Ben Cheok November 16, 2016 / 9:35 pm

    Say what?

    Loving your blog the minute I started reading it.

    Thanks for the history lesson of I. Never knew that nor ever pondered on it.

    All the best in reviewing our firm’s stylebook.

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